Virginia Premier’s new corporate brand intentionally highlights our association with VCU Health. Our tagline, “Powered by VCU Health,” says it all. Many initiatives are underway that support our work and align Virginia Premier’s strategic planning with VCU Health’s Vision by Design.
VCU Health’s vision is to serve as a preeminent academic medical center in the mid-Atlantic region. Similarly, Virginia Premier’s vision is to be a leader in our field and for the populations we serve. Today, we proudly care for 220,000 members throughout Virginia. We will do this by providing products and services for our members that dovetail with the three tenets of VCU Health’s mission: care, research and education.
We are committed to providing care that is personalized and affordable. Since 1995, Virginia Premier has provided excellent health care coverage for recipients of Medicaid and Medicaid/Medicare coverage. In addition to our meeting our members’ medical needs, they also know they can count on our cadre of well-trained, dedicated case managers.
We bring the benefits of research and innovation to our members. Our partnership with VCU Health provides access to the most up-to-date, evidence-based research. The providers we enroll in our network are acclaimed for health care innovation. And we make sure our members have access to the most modern and effective treatment options, at prices they can afford.
Education is the foundation for a healthier community. We provide our members with education that spans the life cycle, from education for pregnant moms to caring for healthy babies through our Healthy Heartbeats program and beyond, we make sure our members have the information they need to make the best choices. We host and sponsor educational seminars, wellness days and advocacy meetings throughout the year to reach further into our communities and serve our members where it’s convenient and meaningful.
Looking ahead, Virginia Premier is focused on strengthening our strategic planning; improving operational processes; offering new products, such as Medicare Advantage; and, positioning us for continued growth. Our specific goals for the next few years include improving our member and provider engagement; instituting enterprise-wide quality initiatives; honing the skills of our workforce; expanding our business through additional product offerings; and, possible expansion outside of Virginia – with a goal of covering 350,000 members by 2021.
Lofty? Absolutely. But having big aspirations is part of the reason we have been here for more than 20 years. And it’s one of the reasons that we are such a great partner with VCU Health. Virginia Premier is proud to be powered by VCU Health and we are excited for our future together.
Ben Holt consistently goes above and beyond for all of his patients. One example of this occurred last October when Ben provided much needed compassion and support to Mr. S., a patient with advanced heart failure. Over the course of his disease, Ben developed a rapport with him and learned of his spiritual beliefs. As Mr. S’s health declined, his care was transitioned to palliative measures. During the patient’s final days, Ben sat at Mr. S’s bedside and read scripture to him, knowing it would provide comfort. As Mr. S’s medications were being discontinued and the end of his life was imminent he remained at the bedside to support the patient and his family. Ben’s compassion for our patients and families is exceptional and is an example for all of us.
Under Vision by Design, create the best experience by listening and learning from what others tell us.
Our Vision by Design tiers include building a diverse workforce, teaching force and research base.
The more you know, the healthier you can be.
The online health assessment is a fast and easy tool on myCigna.com. It only takes a few minutes to complete and answers are confidential.
If you have not completed your online Health Assessment since January 1, 2018, please do so now so that you can begin earning deposits onto your Cigna HRA debit card for your 2018 VCU Health System Incentive Goals. Please enter your most recent Blood Pressure, Total Cholesterol, and HDL Cholesterol numbers into the Cigna online Health Assessment. Visit the My VCU Health Portal to get these numbers. Review your 2018 VCUHS Incentive Goals on myCigna.com under the “My Health” tab.
Ready to go?
- Log in or Register at myCigna.com.
- Use the links found on the log in screen if you forgot your User ID or Password
- Go to the “My Health” tab and click on the Health Assessment tile.
Need Help with Log-In or Registration?
- Call 1.800.284.8346
- Select prompt 2 for log in help
- Select prompt 3 for assistance with registration
A primary tenet of Vision by Design is our responsibility to care for each other and nurture our talent, energy and commitment.
Vision by Design provides pathways to preserve, sustain and advance our mission and elevates us to be among the premier academic health systems in the nation. One of the pathways specifically challenges us to deepen our operational excellence and organizational effectiveness by optimizing patient flow so we can care for those who need us, when they need us, where they need us and in the most appropriate manner. Kelley Barry, senior clinical applications analyst, One Call Center, was convinced that we could use VCU Health System’s operational platform, TeleTracking, to improve our discharge process and improve the patient experiences, while increasing the health system’s capacity.
Kelley discovered that frequent discharge delays occurred because patients were waiting to have prescriptions filled. Working together with a multidisciplinary team, Kelley discovered that pharmacists needed help to identify and prioritize prescriptions for patients scheduled for discharge. The team created and implemented custom functionality -- the “discharge pharmacy indicator” -- in the PatientTracking Portal ™.
“The discharge pharmacy indicator shows pharmacists the pending and confirmed discharges so that they can prioritize the prescriptions that need to be filled—and consequently avoid delays in that patient’s discharge,” explains Kelley. “A key to the new approach is the increased visibility in the portal views.”
Here’s how it works:
- If a prescription has been sent to the pharmacy with no discharge order, and the pharmacist hasn’t started filling it, a “red pill” appears.
- When the discharge pharmacy begins working on a prescription, they click on an icon under the “In Progress” status column, turning the status to a “yellow pill.”
- If there is a delay, the pharmacist can click on the reason [co-pay needed or prior authorization for example] and then add more specifics in the notes section.
- When the delay is noted, an “alert icon” appears so the inpatient unit can investigate what is causing the issue and address it.
- When the pharmacist completes filling the prescription, they click on the icon under “Completed/Delivered” and a “green pill” appears.
Additionally, the functionality allows team members to simply hover and identify how prescriptions are transported -- couriered versus pneumatic tube system. Future enhancements include adding a “care type” icon to indicate if an outside pharmacy is needed and, if so, creating an interface to complete those orders.
“We used to have a daily list of delayed discharges to review with pharmacy,” explains Shirley Gibson, associate vice president, Support Services and Planning. “Now we rarely have an issue. This solution has been remarkable for the nurses and for our patients.”
Our mission and our vision are directly supported by our unwavering commitment to achieving the highest standards of safety, quality and service.
Please remember that the HR source for all employment information, including direct reports, is Ultipro.
Before May 25, we need managers to:
Review and update the “supervisor” field in ESS/MSS
Review and update the “reviewer” field in ESS/MSS
- Recommended for managers with 35 or more direct reports
- Recommended for managers who reassigned annual reviews in the past
Refer to HR4U for instructions about updating “supervisor” and “reviewer” fields
Our Vision by Design pathways commit that we will deepen operational excellence and organizational effectiveness.
On Tuesday, April 17 from 12 – 1 p.m. in the Main 1-426 conference room, Eldercare Education and Support presents: “What you should know before hiring outside care for loved ones.” The featured speaker will be Tracy Boseman, CEO, Home Helpers. Questions? Gale Davis, MS, geriatric care manager at 354-8082 or Gale.Davis@vcuhealth.org
The first annual Words & Wisdom, book and author event, to benefit Children’s Hospital Foundation will be held on Thursday, April 19 12 - 1:45 p.m. at The Commonwealth Club. Join us for conversation with Lynda Harrison Hatcher, author or the memoir Mothering Addiction. Tickets are $75 and can be purchased at www.chfrichmond.org/wisdom.
Financial Wellness seminar on the MCV Campus, “Identity Theft,” presented by Virginia Credit Union will be held on Thursday, April 19 from 12 - 1 p.m. in The Learning Center, 1st Floor Main Hospital. Free and open to everyone. Questions? Emmy.Rusyniak@vcuhealth.org.
Together with the local chapter of the Greater Richmond Alzheimer’s Association, VCU Health System hosts a monthly Alzheimer’s (and related dementia care) education and support group. Join us in the North-8 conference room on Wednesday, April 25 for a round-table discussion, led by Jessica Samet, MSW. Meetings are open to all team members and the public. For more information, contact Gale Davis, geriatric care manager at 354-8082 or email Gale.Davis@vcuhealth.org.
Calling all junior golfers! We are looking for golfers between the ages of 5 and 18 (if still in high school) for our Annual Children Fore Children Golf Tournament to be held at The Tattersall Youth Development Center at the First Tee Chesterfield on Saturday, May 5 at 1 p.m. There is an 18-hole division and a SNAG (Starting New at Golf) division. Join us for a fun day on the golf course and get great prizes, BBQ dinner and help the many children served at CHoR.